Ужасное отношение к клиентам. Если хотите бегать за своими недастоющими деталями при оплаченной доставке, то обращайтесь в эту фирму.
Покупали дорогую ванную за 60+ тысяч рублей. Оплатили доставку в область, но менеджер не положила крепления и заглушки на ванную. Пришлось самим ехать в магазин за недостающими деталями. И опять их не хватает. Менеджер теперь предлагает купить их самостоятельно.
Правильный подход к клиентам, заказ и доставку оплатили значит можно послать лесом за свой косяк.
Хорошие отзывы видимо до тех пор, пока покупку не совершили, потом исправлять свои недочёты они не собираются.
Быстрота, вежливость, ответы на все вопросы, обратная связь, компетентность. Огромное спасибо хочу сказать моему менеджеру Ольге! В следующий ремонт обращусь снова
Оперативно сработано. Ольга-менеджер создала максимально комфортные условия, для того чтобы заказ состоялся. Всегда на связи. Это очень ценно. Благодарю за работу
Высокая квалификация менеджеров. Большой асортимент продукции. Быстрая доставка из Москвы.
Комментарий:
Очень отзывчатые менеджеры. Быстро предоставляют заинтересовавшуюся информацию, доходчиво информируют и объясняют. Особенно следует отметить менеджера Ольгу.
Быстро, вежливо, качественно, удобно на всех этапах, от заказа до доставки.
Комментарий:
В обещанные сроки поставки уложились.
4 года назад, Санкт-Петербург
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